refund policy

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Subscriptions

Annual subscriptions are not refundable.

If the subscriber does not receive a subscribed publication he/she may request one by calling +61(2)8264 4444 or sending an email to subscribe@btp.net.au.

A subscriber may transfer the subscription from one recipient to another within the same company but cannot transfer the subscription from company to company.

A subscriber may transfer the subscription from magazine to another magazine published by BT Publishing. Charges may apply if there is a difference in the annual subscription value. There is no refund should the annual subscription be less.

Prepaid Advertising

An advertiser can cancel booked advertising space within 4 weeks of the published material deadline date and receive full re-imbursement.

An Advertiser can cancel booked advertising space before the published material date and receive 50% of the prepaid amount.

There are no refunds after the published material deadline date has passed.

All cancellations must be received in writing. Email and fax is acceptable written forms of communication.

Contact The Manager, Business & Tourism Publishing, PO Box R147, Royal Exchange, NSW 1225 or fax +61 2 8264 4401, or email: subscribe@btp.net.au.