EventConnect.com has led the way as a venue and service search tool with unique features such as the online enquiry system that allows event organisers to send a single enquiry form directly to multiple suppliers in one go. The event organiser can monitor the responses online in real time or be notified by email alerts. The system is even clever enough to fax the client’s enquiry to the venues or services that have not met the requested response time.
EventConnect.com managing director, Steve Coombes says when the site was launched four years ago some of the suppliers were slow to respond and the automated fax notification was indeed a key part of ensuring that the client received a response in a timely manner.
“Now that suppliers are use to working with the online enquiry system we see most enquiries responded to within an hour or two. The automated fax notification still remains an important feature when the sales staff are away from their desk for a period of time,” he says.
EventConnect.com has built a reputation as an innovator and continues to respond to the growing needs and requests of buyers and sellers.
Web 2.0 - the so-called second generation world wide web - has become an integral part of EventConnect.com’s business evolution. This emerging technology is already creating a shift in how websites are constructed and used, with new applications driving user interactivity with the web to a new level. No longer are websites merely “display pages”. This paradigm shift has ensured that EventConnect.com’s vision for the future will be realised, with web 2.0-type technology forming the foundation of the site’s new features.
Due for launch in mid 2008, the new system will for the first time allow buyers to:
• Create their own “private area” where they can keep notes about suppliers and tag a business as a “preferred supplier”.
• Share the information in their profile with others users if they wish, thus producing multi-user buyer accounts.
• Track the progress of their enquiry better than ever before.
• View and compare standard conference package rates from within the search results page.
• View a more extensive photo gallery and rich media presentations.
• Download floor plans and other information e.g. conference kits directly from the venue or services listing page.
“It’s important to acknowledge that the conference rates displayed in the search results are designed to act as a general guide for buyers as there are many variables that require the suppliers to prepare a tailored proposal,” Mr Coombes says.
“We are looking forward to launching the new features in EventConnect.com and have already started development of some exciting new modules including an event search.”
When buyers and sellers were asked to comment on their experience with the site, this is what they said…
Buyer - “EventConnect created just what the events industry needed for so long. The previous methods of searching and booking venues could be a very time-consuming process. This service provides me with just what I need at my fingertips.”
Lauren E. Bourne, Commonwealth Bank Australia
Buyer - “EventConnect has made researching locations and suppliers for our company events easier than I ever thought possible. Gone are the days of spending hours emailing and calling hotels and conference venues all over the country… I have no hesitation recommending EventConnect to all PAs, corporate event planners and receptionists as the easy way to plan your next event – don’t do it the hard way, do it the EventConnect way!”
Kelly McKenzie, Deloitte Touche Tohmatsu
Buyer - “Time is something I value very much. I actually got responses from the various venues the same day or next day, where previously the response could take several days. Thank you to EventConnect.”
Doreen De’Athe, Metso Minerals
Seller - “A great website that has provided fantastic enquiries, with all the necessary fields that a venue / hotel needs to provide a quote.”
Adriana Gutwirth, Citigate Melbourne
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